Tuesday, January 8, 2008

Call your credit card company collect for faster service?

There's an interesting idea from the good folks at the Consumerist yesterday.  They've suggested that, instead of using the 800 number on the back of your card, call them collect via the International number.   The theory is that international collect calls cost the bank a lot more, so they prioritize the calls to avoid keeping you on hold for too long.

The problem with this is that the incremental costs associated with international collect calls are relatively inconsequential in relation to the sum total of a bank's telecom expenses
If it works to get you through faster, billiant!  But can anybody confirm that this really works?

No comments: